Approvals inbox
Demo data ready
Acting as — —
Every Falls workspace, grouped by the job it helps you do. Your role only sees the tools it can use.
Operations Parked sagas waiting on a human gate — request, review, decide, record.
Accounts Every customer account in one place — search, open, and act. New account and Add service open as guided funnels.
Public customer evidence Named public records · researched July 27, 2026
Personnel Board of Jefferson County 2025–2026 renewal

A Jefferson County agenda records a Falls janitorial-services renewal with a $104,850 original budget and $28,554 requested amount.

Open county renewal record ↗
Jefferson State Community College Historical payment

A fiscal disclosure lists Falls as a service-contract payee for $1,984.66 on January 30, 2017.

Open college disclosure ↗
Emmet O'Neal Library 2019 awarded bid

Mountain Brook Resolution 2019-098 accepted Falls' bid for janitorial services at the library.

Open city minute book ↗
Evidence boundary: the county renewal is current public evidence; the other records are historical. None establishes Falls’ complete customer list. The operating account roster below remains synthetic demo data.
Quote handoff
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Import accounts (CSV)Bulk-create from a spreadsheet
Import accounts (CSV) Drop a spreadsheet, map columns, validate, then create
Drop a CSV here or
Recognized columns: account name, line of business, service/billing address, territory, file number, monthly contract, contact name/email/phone.
Account
Workforce The full subcontractor roster — status, COI, and compliance at a glance. Add-tools are tucked below.
Public workforce and partner evidence Employee model and verified relationship boundary
Employee-led service model Confirmed

Falls describes operations managers, supervisors, crew leaders, and floor technicians, with screening plus safety, technical, and quality training.

Open Falls training page ↗
WE Inc. workforce pathway Publicly documented

WE Inc. publicly identifies Falls as an employer where program participants can work on school-system and courthouse contracts.

Open workforce-program reporting ↗
ISSA and NMSDC Site-displayed memberships

Falls displays ISSA and National Minority Supplier Development Council membership marks on its public website.

Open Falls website ↗
Evidence boundary: WE Inc. is documented as a workforce pathway, not a subcontractor. No reliable public source identified Falls’ subcontractor companies or specific suppliers. Every named service partner in the demo roster below is illustrative.
Portal invitesSent invites — accept, schedule, revoke. New invites: roster + → Invite to portal.
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Concentration risk 10% active-volume threshold
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Subcontractor
Service Operations One-off project work on the calendar — schedule, complete, and hand the billable ones to Accounting.
Create work orderSchedule one-off project work
Create work order Project-work intake and scheduling
Accounting queue Ready to bill · billing failed · complete with no invoice
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Service Operations Where every Falls-owned asset is right now. Open a row to inspect it, edit its details, or run a move; register new assets from the list.
Quality Select a run to see per-sub results.
Open quarterly run Snapshots the active subcontractor roster
Quality What's due, what failed, and the fixes in progress. Setup and Night QA live below.
Open field app
Corrective actions Open, assign, and close inspection follow-ups
Open a corrective action
Setup & administrationRating systems, templates, account profiles — occasional
Native client boundary Thin offline capture clients with ERP-owned scoring
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Inspection administration Rating systems, templates, account profiles, and quality profiles
Notifications Unread inspection alerts
Night QA schedulingRequests + nightly route pass
Night QA scheduling Requests, deterministic nightly pass, and route completion
Sales Quotes synced from the field bid app — open one to review, send the agreement, or hand it to onboarding.
Quote sync status ERP shared library boundary
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Receivables Chase overdue invoices.
Open invoices and dunning cadence
Finance Money in and out: account margin and pay-change requests. Data entry is tucked under each list.
Enter a vendor billAP · consumables · charge-through
Enter a vendor bill
Billing financials Account margin, service credits, consumables, and reconciliation
Edit financials & consumables
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Pay-change requests Accounting-gated · propagates to SOW + billing
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SOW versions Draft, activate, and audit immutable account scope versions
Create a draft SOW version
Choose an account to load SOW versions.
Data trust Provenance, drift, and the immutable audit trail — can you trust these numbers.
Audit trail Find an entity by name, then read its immutable events by financial scope
Advanced — search by raw id (service credit, saga run)
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Manual reconciliation Run the same reconciliation job exposed to the nightly Worker
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Field In-house Alabama territory and account coverage map.

Territory data status

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Territories

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Accounts

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Ungeocoded / review

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Orchestration Every workflow run — open one, see where it is, and work the current step. The process map stays a reference inside each run.
Lead Ops Inbound lead signals scored into call-ready prospects. Sources and candidates lead; matching rules and uploads are below.
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Connected apps Connector health, OAuth, and native app sign-in boundaries.
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Documents Find any document across the business — search by entity, type, or text, then act on it right from its row.
Unified document register Every document across every entity — central record (DE.7)
Reporting Spreadsheet replacements — export to CSV or Excel, straight from the database.